Precious to you. Entrusted to us.
Each sample has its own reference linking the collection vial, order, studio record, final photograph and certificate. Samples remain individually identified. We explain how to send a small amount, follow the postal journey and keep the remainder at home.
Do I need to send all of the ashes?
No. Only a small sample is requested, in the vial supplied with your kit. Keep the rest at home. The precise amount and preparation instructions will be confirmed during photography trials before launch.
Can I approve the photograph first?
The studio selects and checks your unique final photograph. There is no customer proof-approval stage. Its certificate links the finished image to the sample supplied for that order; it is not a DNA or biological identity test.